Returns & Exchanges

Our Policy:

You may return or exchange any item within 14 days of receipt.

- Items that have not been worn, used or washed

- Items must be returned with the original packaging including all tags, boxes and hangers in new, resalable condition

- Custom or closeout items are considered “Final Sale” items and are non-returnable

 We will not be responsible for the shipping cost on returned or exchanged items.


Instructions for Return or Exchange:

Inside your order you will find a return and exchange form. Please complete our form and include it in your return packaging.  

We strongly recommend you place insurance on any returned items as we cannot be held responsible for any loss or damage during return shipment. 

We will issue a refund within 1-3 business days of receiving your returned item. Your refund will return to the credit card used in your original purchase, minus shipping charges. 

Any returns or exchanges exceeding 5 pieces will incur a 15% restocking fee.

The process time for each return or exchange may vary and depends greatly on shipping times for domestic or international orders.

 

Defective Product:

Because each item is handcrafted it should arrive free of any defects. If for some reason you find a defect we will be happy to repair or replace the item.  Please notify us within 48 hours of delivery

We reserve the right to review an item before a replacement is issued.  Please allow an additional 1-3 business days for inspection and/or repair.

We will exchange any defective item at no cost to you.